Warranty

One Warranty. Zero Worries.

Power

The highest power output protection in the solar industry: 92% in year 25.

Product

Coverage for defects related to workmanship and materials for 25 years

Service

Hassle-free replacement, repair or reimbursement for any defective panel.

The most comprehensive complete-system warranty in the solar industry.

Gone are the days of clunky, piecemeal solar systems. The SunPower Equinox™ system is the only complete home solar system that is designed and built by one company. From highest efficiency panels to energy monitoring software, every component is engineered to work together perfectly— from sun to switch.

Solar panels

The SunPower® Complete Confidence Warranty is the only home solar warranty to cover your whole system (not just the panels), so you never have to wonder which company you can depend on. We also:

  • Provide repair or replacement at no additional cost - includes labor and shipping

  • Don’t require receipts, proof of purchase or written claims

Warranty Resources

Complete Confidence Warranty - Overview

Complete Confidence Warranty - Equinox™ System

Complete Confidence Warranty - Homeowner FAQ

Ownership Transfer Form

solar warranties

Pitfalls of conventional solar warranties

Each manufacturer’s warranty covers one component of entire system, leaving you with at least 4 separate warranties (panel, inverter, racking, monitoring). With a conventional solar warranty you must also:

  • Pay to package and ship defective panels
  • Present original physical proof of purchase
  • Pay to replace panels damaged from rust

Power, product, and service, we’ve got you covered

SunPower covers 100% of repair or replacement costs, while conventional solar warranties don’t. Labor, shipping, parts – we’ve got your covered for 25 years. Plus we guarantee that your panels won’t lose more than 8% of its original power output in 25 years. Compare that to 19% for conventional solar.

Note: 10-year product warranty term for monitoring hardware.

Sun Power waranty

A better warranty starts with a better product

Every part of your SunPower Equinox™ system is meticulously designed and built by SunPower to work perfectly together, and rigorously tested for long-term reliability.

Solar panel

Install SunPower Panels & Start Saving Today

  • 100% Customer Satisfaction on SolarReviews.com
  • Highest quality SunPower® solar panels and products
  • 25-year combined product, production & workmanship warranty
  • Great financing options to fit your budget
  • Most NABCEP® certified solar staff in New Mexico
  • B-Corp with a triple bottom line of people, planet, and profit
  • Employee-owned business
  • Expedited work with less down time, done right the first time
Positive Energy Solar

Don’t Take Our Word for it, Read Our SolarReviews

We are committed to providing exceptional service for all of our New Mexico customers. Because of this, we are truly at the top of our industry. Read more from our happy customers then call us to learn how we can help you.

Testimonials

Our Reviews

  • The follow up once installed is beyond expectations. Their team is made up of solar experts who really care about their clients.

    Over the last 6 years, my wife and I have worked with Positive Energy Solar to install solar panels on 2 homes we've owned here in Santa Fe. From specifying to design and placement, their service and workmanship are excellent. After the installation they followed up to assure full output and taught me how to read the monitoring system. In both cases they specified the correct system through careful review of my electric bills, then did proper installation with very durable components and methods of anchoring, all properly wired to code. The follow up once installed is beyond expectations. Their team is made up of solar experts who really care about their clients. We are very pleased to be converting the New Mexico Sun into electric energy. We are very pleased with the entire program and results.

    Santa Fe, NM

  • The whole team worked excellently together, demonstrating how team work can really work well in this sort of situation. Thanks for having good people working there.

    I wanted to get in touch about the recent work that [your] crew did repairing the solar tracker that was wobbly and making a lot of noise. Since this was the first time the tracker manufacturer had heard of the problem of the bearings wearing out, obviously there was no guide for Don to follow in fixing the thing. He came out with a crew of appropriate size for the job, had all the equipment and tools he needed for the job, and had obviously thought a great deal about how to proceed. He had designed a clever jig to hold the tracker panels in place while the one large bolt that holds the assembly together was removed. He manufactured the jig on site, requiring considerable carpentry skill, and put it in place, and it worked very well. Keeping the large panel stationary during the removal and replacement of the bearings in the wind was quite an accomplishment. The whole team worked excellently together, demonstrating how team work can really work well in this sort of situation. I wanted to take the opportunity to commend Don on a job well done, and the rest of the crew as well, though Don clearly had thought through all aspects of the job and did it well!! Thanks for having good people working there.

    Placitas, NM

  • My husband's high standards for the installation were met. We're grateful to have your professional service to install and maintain our solar system.

    To the Installers, concerning your skill: You did a beautiful job: the conduit pipes fit the house. There are no overlaps or gaps. I appreciate the subtle bends in the pipe that you took time to study and create. The pipe fits the contours of the stucco wall, not just around corners but also along the lengths of the "flat wall" which have slight curves. I appreciate your finished conduit work as both skill and artistry. Thank you for painting the conduit with intelligence, that is, smoothly and with no mess, splatters or any other potential detraction. I was worried about the effect of the cold (in the 30 degrees') on the paint on that day, but problems with the paint didn't materialize due to your skill/experience. Concerning the actual solar panels, sitting on their weighted "cradles:" They look clean, modern and efficient - which actually means they're quite beautiful. My husband's high standards for the installation were also met. We're looking forward when, after the inspection, we can finally turn on the array and know that we're utilizing the sun's energy rather than using fossil fuels. Very exciting! We're grateful to have your professional service to install and maintain our solar system. Respectfully, Dolores & Paul M.

    Albuquerque, NM

  • They are an extremely professional company - providing the very best in customer service.

    We highly recommend Positive Energy Solar. They are an extremely professional company - providing the very best in customer service. The project was well thought out, designed and executed. We were regularly updated on the schedule. All of the staff were exceptional at communication - particularly Thomas, our Sales Advisor. We would absolutely not think twice about using them int he future.

    Santa Fe, NM

Page of 14

Get Started Today!

  • Please enter your name.
  • Please enter your name.
  • This isn't a valid phone number.
    Please enter your phone number.
    You entered an invalid number.
  • This isn't a valid email address.
    Please enter your email address.
  • Please enter your Zip number.
  • Please select an option.
  • Please select an option.