Warranty

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Hassle free - we've got you covered.

Solar Panel Warranty Considerations

Positive Energy Solar Coverage: From contract signature through system life

We believe in the solar products we sell and the work we perform. A Positive Energy Solar system is designed and installed to last for decades. For that reason, we are willing to stand behind our products for the long term, because we want you to be 100% satisfied, now and in the future.

All of our solar panels come with a COMPLETE 25-YEAR WARRANTY (Product, Power & Workmanship). Positive Energy Solar will be the primary point of contact for all warranty-related issues, which includes coordinating with and between manufacturers, vendors, and other supplies on behalf of our customers. Most solar installation companies do not have a service department -- Positive Energy Solar is different, offering a full-time dedicated service department that's just a phone call away. But, because of our rigorous selection process for solar equipment, it's unlikely that you'll ever need to call upon a warranty.

Power

The highest power output protection in the solar industry.

Product

Coverage for defects related to workmanship and materials for 25 years.

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Service

Hassle-free replacement, repair or reimbursement for any defective panel.

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The Competition

Conventional solar panels typically only offer 10-12 year, parts-only warranties. That means that if there's a malfunction, you pay for panel removal, you pay for shipping, and you pay for reinstallation. Considering the wear and tear that a solar panel system absorbs over the course of its life, that’s simply not good enough. Our solar warranties covers 100% of repair or replacement costs, while conventional solar warranties don’t. Labor, shipping, parts – we’ve got your covered for 25 years. Plus the solar panels we use have one of the lowest degradation and warranty claim rates in the industry, supplying you with more power for the life of the system!

A Better Warranty Starts with a Better Product.

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Our solar panels have one of the lowest warranty claims rate in the industry - carrying a 99.99% success rate (60 warranty claims per 1,000,000 panels) so it's unlikely that you'll ever need to call upon a warranty.

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Workmanship Warranty

At Positive Energy Solar, we trust our solar equipment manufacturers; If we wouldn't install it on our own home or business, it won't go on yours.

We protect your investment even further by adding our own regional-best Positive Energy Solar 25-Year Workmanship Warranty. We want you to feel as confident in our work as we do, so—here’s our word. In the unlikely event your solar panel system fails because of a workmanship error, we will come back and fix it for free. Guaranteed.

Combined, these two warranties provide you with extra peace of mind and add value to your solar system so that you can enjoy the savings of solar worry-free.

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Choose Positive Energy Solar & Start Saving Today

  • Over 300+ 5-star reviews
  • Highest quality solar panels and products installed
  • 25-year combined product, production & workmanship warranty
  • Most NABCEP® certified solar staff in New Mexico
  • Certified B-Corp with a triple bottom line of People, Planet, and Profit
  • Employee-owned business
  • Expedited work with less down time, done right the first time
  • Great financing options to fit your budget ($0-Down available)
Positive Energy Solar

Don’t Take Our Word for it, Read Our SolarReviews

We are committed to providing exceptional service for all of our New Mexico customers. Because of this, we are truly at the top of our industry. Read more from our happy customers then call us to learn how we can help you.

Testimonials

Our Reviews

  • The follow up once installed is beyond expectations. Their team is made up of solar experts who really care about their clients.

    Over the last 6 years, my wife and I have worked with Positive Energy Solar to install solar panels on 2 homes we've owned here in Santa Fe. From specifying to design and placement, their service and workmanship are excellent. After the installation they followed up to assure full output and taught me how to read the monitoring system. In both cases they specified the correct system through careful review of my electric bills, then did proper installation with very durable components and methods of anchoring, all properly wired to code. The follow up once installed is beyond expectations. Their team is made up of solar experts who really care about their clients. We are very pleased to be converting the New Mexico Sun into electric energy. We are very pleased with the entire program and results.

    Santa Fe, NM

  • The whole team worked excellently together, demonstrating how team work can really work well in this sort of situation. Thanks for having good people working there.

    I wanted to get in touch about the recent work that [your] crew did repairing the solar tracker that was wobbly and making a lot of noise. Since this was the first time the tracker manufacturer had heard of the problem of the bearings wearing out, obviously there was no guide for Don to follow in fixing the thing. He came out with a crew of appropriate size for the job, had all the equipment and tools he needed for the job, and had obviously thought a great deal about how to proceed. He had designed a clever jig to hold the tracker panels in place while the one large bolt that holds the assembly together was removed. He manufactured the jig on site, requiring considerable carpentry skill, and put it in place, and it worked very well. Keeping the large panel stationary during the removal and replacement of the bearings in the wind was quite an accomplishment. The whole team worked excellently together, demonstrating how team work can really work well in this sort of situation. I wanted to take the opportunity to commend Don on a job well done, and the rest of the crew as well, though Don clearly had thought through all aspects of the job and did it well!! Thanks for having good people working there.

    Placitas, NM

  • My husband's high standards for the installation were met. We're grateful to have your professional service to install and maintain our solar system.

    To the Installers, concerning your skill: You did a beautiful job: the conduit pipes fit the house. There are no overlaps or gaps. I appreciate the subtle bends in the pipe that you took time to study and create. The pipe fits the contours of the stucco wall, not just around corners but also along the lengths of the "flat wall" which have slight curves. I appreciate your finished conduit work as both skill and artistry. Thank you for painting the conduit with intelligence, that is, smoothly and with no mess, splatters or any other potential detraction. I was worried about the effect of the cold (in the 30 degrees') on the paint on that day, but problems with the paint didn't materialize due to your skill/experience. Concerning the actual solar panels, sitting on their weighted "cradles:" They look clean, modern and efficient - which actually means they're quite beautiful. My husband's high standards for the installation were also met. We're looking forward when, after the inspection, we can finally turn on the array and know that we're utilizing the sun's energy rather than using fossil fuels. Very exciting! We're grateful to have your professional service to install and maintain our solar system. Respectfully, Dolores & Paul M.

    Albuquerque, NM

  • They are an extremely professional company - providing the very best in customer service.

    We highly recommend Positive Energy Solar. They are an extremely professional company - providing the very best in customer service. The project was well thought out, designed and executed. We were regularly updated on the schedule. All of the staff were exceptional at communication - particularly Thomas, our Sales Advisor. We would absolutely not think twice about using them int he future.

    Santa Fe, NM

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Learn more about what makes our solar warranty unique. Schedule your free consultation today.

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